Welcome, Wise Owl Clients!
How can we help you?

Submit a Support Ticket

Wise Owl Client Support is here to help our current and past clients with their website and marketing needs.

  • Need to change something on your website?
  • Did something break?
  • Want us to add your blog posts for you?
  • Need help optimizing new content for search?
  • Is your business is growing so you need more website features?
  • Need a refresher course on how to change something on your site?

No worries! If you're a Wise Owl client, we've got you covered! Submit your ticket in the form below and we will be in touch with you ASAP!

  1. Please be as detailed as possible.
  2. Please verify logins for any sites we need to access to complete the work.
  3. Please include everything in one ticket if possible. Example: to add your blog post we need: blog post copy, headline, desired keyword, featured image, and publish date.

Wise Owl Client Support

  • For example, if you're submitting a blog post, what day would you like us to schedule the post to publish?
  • Low: There is a typo or broken image on a page or you'd like something to be added to your site.
    Medium: A website feature is not working
    High: My website is down
  • Please be sure your "Login" Excel sheet in your Dropbox folder is up to date for any of the sites we need to access to complete this request. (WordPress Login, Hosting, Domain Registrar, Email Program, etc.) If you need to update a login here, please feel free to do so.
  • Drop files here or

Update Your Payment Method

  1. Log into your account: https://wise-owl-marketing.com/clients/my-account
  2. Click on "Update Payment Methods" to add your new credit card, and then make it your default payment method.
  3. If you have a maintenance subscription or a website payment plan, please click on "Subscriptions." Then click on the “Subscription Order Number” or “View.” That will take you to a page where you can click “Change Payment” to update your information to your new card.

Schedule a Strategy Call

Schedule a 15-minute call

Schedule a 30-minute call 

Schedule a 60-minute call 

Note: The time spent on these calls counts towards your available time in your maintenance package. Additional time will be billed at $200/hour.

Tell a Friend & Earn $100!

Join our referral program and get rewarded!

Earn $100 for you and your friend if they hire us to build their website!

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